You paid a deposit for an apartment that didn't exist? The "landlord" disappeared with your money? You signed a lease for a unit that belonged to someone else? Rental fraud is exploding in Quebec, especially during the housing crisis. Here's how to protect yourself and what to do if you're a victim.

+85%
increase in rental fraud since 2020
$1,800
average loss per victim
July
highest risk month (moving season)

Types of Rental Fraud

1. The Phantom Apartment

The listing shows a nice apartment at an attractive price, but:

2. Landlord Impersonation

The fraudster pretends to be the owner of a real unit:

3. Stolen Deposit

4. Fraudulent Subletting

Real Examples Reported in Quebec

Case 1: "I found a 4½ for $900/month in Rosemont. The landlord said he was traveling and asked for $1,800 by transfer to reserve. The address existed but it was someone else's house."

Case 2: "I visited an apartment, signed the lease, paid first and last month. On July 1st, the real owner was there with his own tenants. The guy who showed me around wasn't the owner."

Case 3: "Same apartment rented to 4 different families. We all showed up at the door on moving day. The fraudster had collected $12,000 total."

How to Recognize Fraud

Red Flags

  • Price too low for the neighborhood and size
  • Landlord abroad or "traveling"
  • Refusal to visit in person
  • Deposit requested before viewing
  • Pressure to decide quickly ("several interested parties")
  • Payment by transfer or gift cards only
  • Photos too professional or generic
  • Spelling mistakes in communications
  • No official lease from the Tribunal administratif du logement

What to Do If You're a Victim?

How Report Quebec Can Help You

  • Complete documentation of your case
  • Guidance to appropriate recourse
  • Official record of the fraud
  • Help identifying warning signs for the future

Victim of Rental Fraud?

Document your case with us. Your report helps protect other Quebecers.

File a Report

Frequently Asked Questions

Can I get my deposit back?
It's difficult if the fraudster has disappeared. Contact your bank immediately — some Interac transfers can sometimes be traced. File a police report for any future recourse.
How do I verify if a landlord is legitimate?
Ask to see ID and proof of ownership. Check the municipal roll online. Insist on visiting in person and meeting the landlord before paying anything.
Should I pay a deposit before signing?
Never pay before visiting and signing an official lease. A legitimate landlord will understand your caution.
See all situations