You paid a freelancer, contractor or online provider for a service, and they disappeared without doing the work? Unfortunately, this happens often. Even if it's not always an "organized scam", it's a serious situation. Report Quebec helps you document your case and understand your options.
Yes. When you pay for a service, you're entitled to that service. If the provider doesn't deliver, it's a breach of contract, even without a formal written contract.
The situation becomes serious when:
"I paid $800 to a graphic designer on Instagram for a logo. It's been 3 months, no news."
"A web developer asked me for $2,000 upfront. He did 10% of the work and disappeared."
"I hired someone on Kijiji for cleaning. Paid upfront, never showed up."
"A photographer took my $500 deposit for a wedding. He cancelled 2 weeks before and refuses to refund."
A service not rendered is generally not considered criminal, unless there was deliberate fraud (fake identity, intention to never deliver). Police can take your complaint, but civil recourse is often more effective.
Fill out your report in 5 minutes. Our team analyzes your case and suggests the best options.
File a ReportYes, via a formal notice, small claims court, or a chargeback if you paid by credit card.
Yes. Your information is protected under Law 25.
The report and analysis are free.
