You discovered the odometer was tampered with, a major accident was never disclosed, or the seller hid important information about the vehicle? Here's how to understand your options in Quebec and properly document your case.
Problems related to vehicle purchases are common in Quebec, both from private sellers and some dealers. This can include manipulated mileage, hidden defects, undisclosed accident history, misleadingly sold warranties, or verbal promises never kept.
Depending on the context, we sometimes speak of fraud, sometimes of deceptive business practices, or civil disputes. Even if police or certain organizations can't always intervene directly, it's important to document the situation and know your options (formal notice, OPC complaint, small claims, etc.).
"The dashboard showed about 134,000 km. After verification with the manufacturer, the real mileage was over 210,000 km."
"The seller assured me the vehicle had never been in an accident. The Carfax report shows several major claims and a severely damaged vehicle record."
"I was sold a very expensive 'premium' warranty, but when a major breakdown occurred, practically nothing was covered."
"Certain options promised in the contract (remote starter, new tires, repairs before delivery) were never done."
"I bought my car from a private seller. After a few weeks, a garage tells me the frame is rotten and the vehicle is unsafe to drive."
If you bought from a dealer, you have more protection under the Consumer Protection Act. For private sales, options are more limited but you can still sue in small claims if the seller deliberately hid defects.
Document your case with us. A well-structured file strengthens your options.
File a ReportIn some cases, yes. If there's fraud or major hidden defects, you can request contract cancellation. A formal notice is usually the first step.
Request a Carfax or Carproof report. You can also contact the manufacturer with the VIN to get service history.
Yes. Even for a used vehicle, the seller must disclose known defects. Hiding a major accident or tampering with the odometer is fraud.
