You ordered from a website that turned out to be fraudulent? The site looked legitimate but products never arrived or were counterfeit? Fake websites are increasingly sophisticated and can fool even careful shoppers.
Signs of a Fraudulent Website
- Prices too good to be true — 70-90% off brand items
- No contact information — No phone number or physical address
- Poor grammar — Badly written content
- No HTTPS — Missing padlock in browser
- Recently created domain — Site is only weeks old
- Copied content — Stolen from legitimate sites
What to Do
- Contact your bank — Request chargeback immediately
- Document everything — Screenshots of site, order confirmation
- Report the site — To Google Safe Browsing, hosting provider
- Report to Canadian Anti-Fraud Centre — 1-888-495-8501
- Monitor your accounts — Watch for unauthorized charges
If You Entered Payment Info
Consider your credit card compromised. Contact your bank to get a new card number and monitor for fraudulent charges.
How Report Quebec Can Help You
- Documentation of your case
- Guidance to chargeback process
- Official record of the fraud