Victim of fraud, a scam or financial abuse in Quebec?
Report Quebec helps you with all situations related to money, trust or broken commitments:
unpaid personal loans, services paid but never delivered, account hacking, theft, scams between individuals, online fraud, unreturned deposits, problems with a business or individual.
After your report, a member of our team analyzes your case and guides you toward possible steps (formal notice, complaints, legal recourse, public resources).
Neutral, confidential service and 100% free for the report.
Important: After your report, our team contacts you to analyze your case and suggest realistic steps based on your situation. Even if the police can't intervene directly, you're no longer alone. Free and confidential reporting.
What is this about?
We help you see clearly
Individual support
You describe what happened (unpaid loan, online scam, lost deposit, etc.) and we analyze your situation.
The goal: better understand the problem, identify if it resembles other reported cases and help you see what steps might be relevant.
No matter the situation: we handle EVERYTHING
Conflict with someone who won't repay, client refusing to pay, repairman who disappeared with the money, Marketplace fraud, hidden subscriptions, account hacking, lost deposit, problem with a garage or dealer, fake online training paid for... If it's related to money or a broken promise, you can report it.
One report = more safety for everyone
Your testimony helps identify people or businesses that frequently appear in cases. The more reports on the same name or pattern, the more possible it is to see trends and protect other citizens.
Who is this for?
You can use this service if you are in one of the following situations:
Direct victim
You lost money, suffered a breach of trust or financial harm following a broken promise, fraud or scam.
Witness of a suspicious situation
You witnessed a scam attempt targeting you or others, or you want to report a suspicious site, ad or behavior.
Quebec resident
You live in Quebec or the events occurred in Quebec (online or in person).
Prepare your information
Before starting, gather the following information to facilitate your report:
Personal information
- First and last name
- Contact info (email, phone)
- City and postal code
Situation details
- Approximate date of events
- Type of situation (loan, service, purchase, hacking, etc.)
- Amount lost or at stake (if applicable)
- Payment method used
Evidence and records
- Messages, emails, screenshots
- Contracts, invoices or ads
- URL or address of site, profile or ad
- Any other useful evidence
Common situations in Quebec: what to do?
Here are some very common situations that people search for like "what to do?", "what are my options?" or "how to protect myself?". If you recognize yourself, you can create a report.
Unpaid loan to a friend or family member
You lent money to a family member, friend, ex-partner or colleague and they won't pay you back? This is an extremely common situation in Quebec. Many people think there's "nothing to do" because there's no official contract or because the police say it's a civil matter.
A report on Report Quebec allows you to document what happened, record the amount, date, exchanges and evidence (transfers, messages, promises, etc.). This can help you later if you decide to consult a lawyer, file a small claims court application or send a formal notice.
You can detail the situation, even if it involves a close one, without your file being made public.
Service paid but never delivered
You paid a repairman, freelancer or company for work (renovations, heat pump, training, coaching, moving, etc.) and the person no longer shows up, keeps postponing or simply disappeared after being paid?
On the report form, you can indicate the promised service, amounts paid, dates, messages, invoices and written commitments. Documenting the situation precisely is often the first step before:
- seeking advice from an organization like the Office de la protection du consommateur;
- considering a formal notice or small claims court;
- reporting potentially repetitive behavior by a business or individual.
Marketplace, Kijiji or social media scams
You bought an item from an individual (car, phone, appliance, pet, etc.) and the product never arrived, was very different from what was advertised or had hidden problems? Or you sent a deposit and the seller disappeared?
This type of fraud between individuals is growing rapidly. By reporting the situation, you can precisely describe the ad, the profile used, the exchanges, payment methods and where the exchange was supposed to take place. The more these cases are recorded, the more possible it becomes to identify recurring profiles or patterns.
Bank account or Interac transfer hacking
You noticed Interac transfers or transactions you never authorized? You received a fake email from your bank or institution that redirected you to a site similar to the original?
The report allows you to indicate the bank involved, amounts, dates, screenshots, suspicious emails and exchanges with customer service. This can help you structure your case when discussing with your financial institution, a lawyer or a public agency.
How to proceed?
Fill out the form
Complete the report form with all the information you have. You don't need to have all the evidence to start.
Attach your evidence
Upload screenshots, emails or any other relevant documents (optional but strongly recommended).
Receive your case number
A unique case number will be assigned to you. Keep it safe for any follow-up or reference in other procedures.
Evaluate your options
Depending on your situation, certain steps may be considered: discussion with the person involved, formal notice, complaints to public agencies, small claims court filing, etc. Your report helps organize the information.
Report Form
Fill out this form to report a fraud, scam or money problem. Fields marked with an asterisk (*) are required.
Frequently Asked Questions
The police told me it's a civil matter. Is it worth doing something?
Yes. Even if the situation is considered "civil" (unpaid loan, service not rendered, lost deposit, etc.), it's important to document what happened. A report on Report Quebec allows you to gather the facts in one place, get a case number and better prepare for other possible steps (formal notice, small claims, public agencies, etc.).
I don't have all the evidence or documents. Can I still file a report?
Yes. You can start with the information you have (amounts, approximate dates, screenshots, key messages). You can add elements later if needed. The most important thing is to describe the situation as clearly as possible.
Is Report Quebec a government service or a law firm?
Report Quebec is not a police service or a law firm. It's a documentation and guidance tool for Quebec citizens. The goal is to centralize information, identify recurring situations and help you better understand your options.
Is my report public?
No. The information you submit is treated confidentially. It is not published on the site. However, in some cases, it may be used anonymously to identify trends or communicated to competent authorities, when relevant and in accordance with applicable laws.
Can I report a situation that happened several months or years ago?
Yes. As long as the situation is important to you (amount, principle, relationship, impact), it's useful to document it. Some steps have deadlines to respect, but even for older situations, having a structured file can help you see things more clearly.
Resources & Help
Here are useful resources to help you protect your information and report scams to the appropriate authorities.
Canadian Anti-Fraud Centre
Central organization to report fraud and get information about scams in Canada.
Visit site1-888-495-8501
Office de la protection du consommateur
For complaints about fraudulent or abusive business practices in Quebec.
Visit sitePolice Services
- SPVM (Montreal): 514-280-2222
- Surete du Quebec: *4141 (cell) or 310-4141
- RCMP (Quebec): 1-800-771-5401
Financial Institutions
If your bank card or account has been compromised, immediately contact your financial institution to block transactions.
Victim Support
If you need psychological support following a fraud, help resources are available.
Info-Sante: 811